Privacy Policy
Last updated: June 20, 2026
Introduction
ZeroJolt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity platform and services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email, phone number)
- Company information (company name, size, role)
- Account credentials and authentication data
- Technical and security data from your infrastructure (as configured)
- Usage data and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption at rest and in transit (TLS 1.3, AES-256)
- Access controls and authentication (MFA supported)
- Regular security audits and penetration testing
- SOC 2 Type II compliance (in progress)
- Incident response procedures
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Security and compliance data is retained according to your configured policies and applicable regulations.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
Third-Party Services
Our platform integrates with third-party services (ITSM, IAM, EDR, cloud providers, etc.) as configured by you. Data shared with these services is governed by their respective privacy policies and your integration settings.
International Data Transfers
We may transfer your data to servers located outside your jurisdiction. We implement appropriate safeguards (standard contractual clauses, adequacy decisions) to protect your data during international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last updated" date.
Contact Us
For questions about this Privacy Policy or our data practices, contact us at: privacy@zerojolt.ai